Guest Privacy
This policy explains how Treasure Bay Vacations may collect and use information when you visit our website, contact us, or book a stay.
We may collect information you voluntarily provide when you contact us, request booking information, submit a form, or complete a reservation. This may include your name, email address, phone number, travel dates, guest count, booking details, and messages you send to us.
We use information to respond to inquiries, manage reservations, provide guest support, send booking-related communication, improve our website, protect our properties, and deliver a better vacation rental experience.
Payments may be processed through third-party booking platforms, payment providers, or reservation systems. We do not intentionally store full payment card details on this website. Payment processing is handled according to the policies of the applicable third-party provider.
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve page performance, and see how visitors interact with our content. You can manage cookie preferences through your browser settings.
We may share limited information with service providers who help us operate the website, manage bookings, clean and maintain properties, process payments, or communicate with guests. We do not sell personal information to unrelated third parties.
We use reasonable safeguards to protect guest and website information. However, no online system is completely secure, and we cannot guarantee absolute protection of information transmitted over the internet.
You may contact us to request updates, corrections, or removal of certain personal information when legally and practically possible. Some booking records may need to be retained for business, tax, legal, or fraud-prevention purposes.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact us with questions about your booking, guest details, or stay information.
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